Jurys Inn Birmingham, Birmingham

245 Broad Street, Birmingham, B1 2HQ
3 star

The Jurys Inn Birmingham is located on Broad Street at the heart of one of Britain's most important exhibition cities. The hotel offers close proximity to exhib...

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£ Rooms from £69 (≈ $127) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 9/10 Ian (Mature couple) 

    from Nottingham , GB on  August 20, 2008

    "as this was just a late week end away we enjoyed are stay with you and will be staying again and will look to use your hotels again" (107194972)

    very good value with standards not lost nice to find a good size room with views

    as we stayed on the 12 th floor i was surprised to find the boom boom noise from the clubs opersit till the early hours canal side of hotel

  • 9/10 Anonymous (Mature couple) 

    on  June 17, 2008

    "good" (97947046)

    Nice hotel

  • 8/10 Anonymous (Mature couple) 

    on  June 14, 2008

    "Good..........Breakfast, perhaps a little over priced, but acceptable" (97627591)

    Warm welcome, very courteous, extremely helpful.

    Prior to visiting The Jury Inn, although in receipt of confirmation by E-mail from Active Hotels.com We thought it prudent to check with the hotel that our booking had been made, and that we were expected, sadly I have to report, Jury's Inn had no knowledge of the booking. I had too forward your confirmation e-mail in order that the Hotel was aware of the booking. This exercise was not without some stress and expense with telephone calls. The reference number you gave me was not reconised, I had the distint impression that the Hotel, renewed the booking for my wife and I as a gesture of good will, because they certainly was not aware of your company at the time, or indeed if you had debited my account for the stay.

  • 8/10 Roger (Mature couple) 

    from Leicester , GB on  May 16, 2008

    "incentives should be given to encourage regular users." (97072716)

    clean,bright ,quiet,central to all theatres.

  • 8/10 Samual (Young couple) 

    from Southend-on-sea , GB on  May 7, 2008

    "Enjoyable" (97471896)

    Clean, modern, well sized room. Excellent location, nice views from higher floors, nice for a weekend.

    Pricey parking, check in/ out was slow, not exactly a defining moment tho.

  • 9/10 John (Group of adult friends) 

    from Co tipperary , IE on  May 3, 2008

    clean and modern

  • 8/10 Anonymous (Solo leisure traveller) 

    on  April 24, 2008

    "Enjoyed my stay. The position of the hotel was excellent for visiting the NIA which was the purpose of my visit. Was impressed by standard of cleanliness in room and the good job done by cleaners. Overall, I had all the information I required before my visit and can't think of anything else I needed to know. The only thing I would mention is,the the hotel does feel a bit clinical and impersonal." (97202592)

    The room was fine, the standard of cleanliness excellent.

    The heating system a bit hard to understand, could have done with instructions

  • 7/10 Anonymous (Young couple) 

    on  April 9, 2008

    spacious room

  • 10/10 Clive (Mature couple) 

    from West midlands , GB on  April 3, 2008

    "perfect location on broad st; birmingham for all bars and restaurants.we will definitely be staying at this hotel again. " (97273129)

    friendly and polite staff.clean throughout.

  • 8/10 Anonymous (Family with older children) 

    on  March 11, 2008

    "The stay was enjoyable, perfectly located for the NIA, variety of eating establishments and bars. I asked for rooms next to each other and the hotel obliged. Breakfast was a little expensive in the hotel however it was easy enough to find an alternative near by." (97129969)

    Spacious rooms, spacious reception area.

    Room was a little cold, couldn't locate thermostat. Skinny pillows.

  • 8/10 Romuald (Young couple) 

    from London , GB on  March 7, 2008

    "This is a very nice hotel, with good facilities, restaurant on the side, very close to everything.The staff is very friendly an helpfull.The room was nice and clean.Overale we are statisfied with this hotel." (97066612)

    It is close to the city centre, in a good location.

    you must pay for the car park.

  • 7/10 Michael (Group of work colleagues) 

    from Dorking , GB on  February 19, 2008

    "heating inadequate" (97619928)

    comfortable bed

    cold

  • 8/10 Alan (Solo business traveller) 

    from Scarborough , GB on  February 17, 2008

    Efficient staff

    Lacked homely feel

  • 10/10 Debbie (Group of work colleagues) 

    from Stafford , GB on  January 31, 2008

    "Fantastic location,wouls book again" (97732931)

    Fantastic Value for money

  • 7/10 Anonymous (Mature couple) 

    on  January 23, 2008

    "This hotel is well located in a vibrant area with restaurants and night life nearby. The rooms are a good size, well equipped, very clean and with ample storage space. The breakfast is excellent value for money." (97995023)

    The room was a good size with adequate storage and very clean. The bed was comfortable and the hotel was in an excellent location.

    One of the windows was very drafty and the room could be quite cold at times.

  • 5/10 Anonymous (Young couple) 

    on  January 10, 2008

    Central to main area for restaurants etc

    Noisy, even form 12 floors up. Heating did not work properly. Bed was at the end of the room and needed binoculars to see the tv as it was so far away. Layout was poor. No trouser press. Bathroom door could not be shut from the outside.

  • 6/10 Anonymous (Mature couple) 

    on  January 5, 2008

    Room was reasonably comfortable. Breakfast was mostly good - see below.

    Room was cold and heating was not particularly effective. We had the heating set as high as possible but it really seemed inadequate for the size of the room. Breakfast was good except some of the food appeared to have been under the heater for a while as it had tended to have dried out e.g. the black pudding.

  • 8/10 Anonymous (Group of work colleagues) 

    on  December 28, 2007

    "Good clean room, friendly prompt service when requested additional milk and towels." (97870020)

    The room was larger than expected

    The size of the bath towels

  • 9/10 Anonymous (Other) 

    on  December 16, 2007

    perfect location,pleasant staff,clean room with good views and comfy bed. Overall the perfect place to stay for shopping and ideally located for the great nightlife.

    If i had to pick one thing it was that the maids did not take away dirty glasses from our room and left them there for the duration.

  • 9/10 Anonymous (Group of adult friends) 

    on  December 11, 2007

    "great hotel" (97463231)

    this hotel is in an excellent position

    nothing except arrived & paid for both rooms on leaving the following morning the receptionist hadent put both rooms on the card was a little annoyed but the receptionist was very apologetic so i let it lie

  • 10/10 Anonymous (Young couple) 

    on  December 11, 2007

    Hotel was good. location was great being as the hotel is right in the center of birmingham

  • 7/10 John (Other) 

    from Limerick , IE on  December 6, 2007

    Location

    Problem with sink hot water tap

  • 10/10 Anonymous (Other) 

    on  November 20, 2007

    Excellent hotel in good location - within walking distance of main shopping area and nearby restaurants. Comfortable and clean room. Staff very helpful and courteous.

    Nothing

  • 9/10 Anonymous (Other) 

    on  November 20, 2007

    "This hotel was a nice place to stay, in the right place in the City Centre. The check-in procedure was quite smooth and we were given two room card keys and sent up to the 15th floor. One of the card keys did not work, but this didn't matter for our one night stay. The room was big and spacious and was very, very clean. Our twin room beds were larger than normal beds and very comfortable and we both had a good night's rest. There were extra blankets and pillows in the wardrobe area if we had wished to use them. We would recommend this hotel to our friends who will be staying in the City of Birmingham in the very near future." (97756476)

    The room was spacious and very, very clean.

  • 8/10 Anonymous (Solo leisure traveller) 

    on  November 20, 2007

    "Very good online booking service, nice quiet, spacious room. Close proximity to the NIA, about 400m walk along the redeveloped canal area." (97901251)

    Quiet, spacious room. Close proximity to the NIA

  • 6/10 Robert (Mature couple) 

    from Kesgrave , GB on  November 19, 2007

    "Generally we found it a positive experience. However when we returned we found that we had paid too much for the room.we would make more checks on this in the future when we book" (97137755)

    Room size and cleanliness. Location Public area

    The bathroom. bath too shallow and low,directing customers toward taking a shower. We could not get the water to work initially, which made us late in getting out for a meal and show.For the price that we paid, breakfast should have been included

  • 8/10 Anonymous (Group of adult friends) 

    on  November 14, 2007

    clean - good location

  • 9/10 Keith (Mature couple) 

    from St.helens , GB on  November 14, 2007

    Nothing fancy, just nice & clean. All furnishings in good condition. And a well appointed room.

  • 8/10 Anonymous (Mature couple) 

    on  November 9, 2007

    "Good size room for a 3 star hotel.Good value buffet style restaurant. Appears to be a quiet area but within walking distance of shops,station etc." (97952352)

    Room had 2 double beds for a twin which is unusual for a 3 star hotel,usually you get 2 single beds.

  • 8/10 Anonymous (Other) 

    on  October 30, 2007

    warm friendly and professional

  • 10/10 David (Group of work colleagues) 

    from Chesterfield , GB on  October 16, 2007

    "This hotel is excellent. What more can be said." (97042155)

    The accomodation was of a very high standard and convenient for the night life on Broad Street.

    Having to pay car parking fees in the hotel car park.

  • 8/10 Helen (Solo leisure traveller) 

    from Stoke-on-trent , GB on  July 20, 2007

    "The only 'complaint' I have is that in the morning the maid was knocking on my door wanting to clean the room when I hadn't even got out of bed. Then about an hour later she was knocking on the door again. This I did find rather intrusive and somewhat annoying" (97335871)

    The room was large, light, bright & airy. It was neither too warm or too cold. Brilliant location on Broad Street so not too far to walk back after a night out

  • 10/10 Ricky (Young couple) 

    from Birmingham , GB on  July 12, 2007

    "The room didn't have a fan in the room, but when I requested one, a member of staff brought one up for me. Myself nor my wife knew how to work the air conditioning in the room." (99656080)

  • 10/10 Georgina (Solo leisure traveller) 

    from Reading , GB on  July 4, 2007

    clean spacious and non smoking ... very comfortable.

  • 9/10 Lynne (Group of adult friends) 

    from Stafford , GB on  July 4, 2007

    "Will deffo be coming back to stay in this hotel, was excellent." (99556069)

    Great central location, so not far to stagger home lol. Twin room excellent, double beds.

  • 7/10 Stephen (Solo leisure traveller) 

    from Leeds , GB on  July 3, 2007

    "The hotel is well situated in the centre of birmingham, but as a result of this, my room was very noisy." (99939073)

    Noisy because of the location

  • 9/10 Ann (Solo leisure traveller) 

    from Glasgow , United Kingdom;GB on  June 12, 2007

    Large room with all facilities. Hotel very central to Conference Centre

  • 9/10 Anonymous (Young couple) 

    on  May 30, 2007

    The hotel was most impressive and the rooms were of an excellent size

  • 8/10 Anonymous (Group of adult friends) 

    on  May 30, 2007

    Central location

  • 8/10 Melissa (Group of adult friends) 

    from Stoke , GB on  May 30, 2007

    "Booked up to stay at the Jurys Inn for the bank holiday weekend for with a friend. The hotel is in a perfect location on Board Street. 5 minutes walk to city centre. The hotel staff were very helpful. The room was clean and a good size room." (99864938)

    Friendly helpful staff. Clean and good value for money and perfect location.

    No hot chocolate in the room just tea and coffee.

  • 8/10 Anonymous (Same sex couple) 

    on  April 13, 2007

    where the hotel is position on Broad Street.

  • 8/10 Anonymous (Group of adult friends) 

    on  April 11, 2007

    Central location and nice room

    The reception staff were not friendly and there was no iron in the roon

  • 7/10 Richard (Group of adult friends) 

    from Westbury,wiltshire , GB on  April 7, 2007

    "I found the Staff Very pleasant and helpfull.The Hotel is Very well situated for entertainment ( Shows and shopping etc.) The only complaint I would have is that breakfast was not included for that price." (99029925)

    It was central

    View

  • 7/10 Anonymous (Solo business traveller) 

    on  April 7, 2007

    "A recognised hotel chain... rather bland and impersonal but functional. Buffett food does not suit everyone and breakfast could be warmer.... Bar prices steep and in today's world the internet expensive." (99990966)

    Location is good, hotel is adequate for needs if rather impersonal.

    Internet costs, and bar prices are extortionate.

  • 10/10 Ray (Mature couple) 

    from Bedford , GB on  April 4, 2007

    "Excellent multi storey modern Hotel Close to NIA and canal side area. Good clean and well maintained accomodation" (99929666)

    Excellent Location easy and adequate parking facilities

    Exspensive Breakfast

  • 5/10 Anonymous (Group of work colleagues) 

    on  March 29, 2007

    "It was a nice and comfortable room and the staff tried their best to make customers feel welcome but these were ruined by the poor heating system in my room as I almost got a cold." (99095976)

    The room was comfortable and spacious enough and there was a wide range of tv channels to watch.

    The heating didn't work properly during the 2 days I stayed and I ran out of shower gel soon enough so I had to use my own.That should not be expected for a 3 star hotel as it was claimed

  • 7/10 James (Solo business traveller) 

    from Brighton , GB on  March 27, 2007

    "Very good Hotel. Breakfast was nice too." (99512178)

    Nice clean rooms, well appointed. Good car parking and central location.

    No ironing board. This is a bit silly ina business oriented Hotel.

  • 7/10 Anonymous (Solo leisure traveller) 

    on  March 22, 2007

    No free wireless internet access

  • 3/10 Joe (Solo business traveller) 

    from Bracknell , GB on  March 20, 2007

    Very little, compared to the Jurys in Cardiff the Brimingham hotel is very expensive and the room I had could easily have been in a Travel Lodge.

    Expensive price for a very poor room, no safe in the room for laptop etc as there is in Cardiff, expensive car park (free in Cardiff for residents) No shampoo / soap / etc in the room just standard shower gell in a big bottel bolted to the wall. No room service - can you believe this!

  • 7/10 John (Solo business traveller) 

    from Sunbury-on-thames , United Kingdom;GB on  March 12, 2007

    Friendly, efficient staff

    Although I appreciate the energy saving measures of the card access system to the room, the room was initially cold after periods of unoccupation and had to be warmed up each time

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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