Quality Hotel Central Glasgow, Glasgow

Gordon Street, Glasgow, G1 3SF 3

Quality Hotel Central Glasgow is one of the original hotels in the city, the historical richness is exceptional. This building of the Victorian era is ideally l... more

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7/10 Overall rating

Category Average Rating
7/10 Check-in process
6/10 Your room
7/10 Working order of facilities / equipment
7/10 Order and cleanliness of the hotel
6/10 Performance of staff
7/10 Overall experience
7/10 Overall value for money
  • 5/10 Susan ( Mature couple) 

    from Aberdeen , GB  on  July 26, 2008

    "central,good parking at oswald street,and nice staff nearly made up for the problems" (108059818)

    the problems were mostly outwith the hotels control.there was no hot water no hot food and the fire alarm went of twice during sleeping hours.also the worst thing was not 1 of the three lifts were working.

    2 of 2 people found this review helpful:

  • 2/10 Mary a ( Group of work colleagues) 

    from Innerleithen , GB  on  June 27, 2008

    "Not good" (97697084)

    There wasnt any..

    The hotel not very clean at all & money was taken from my bank account without being told what for.

    3 of 3 people found this review helpful:

  • 7/10 Mervyn ( Mature couple) 

    from Alton , GB  on  July 19, 2008

    "Good" (97610396)

    Cleanlyness, Breakfast, Staff

    Bathroom Door would not close, Bed side lights would not work

    2 of 2 people found this review helpful:

  • 3/10 Stephanie ( Mature couple) 

    from Stockton on tees , GB  on  June 25, 2008

    "WOULD NOT STAY AGAIN!!!!" (97160525)

    ENTRANCE DIRTY AND TATTY. STAIRCASE CARPET EXTREMELY WORN AN LOOSE.2 LIFTS OUT OF USE. OORS TO ROOMS BOARDED UP.DECOR OLD AN SHABBY.BEDS AN MATTRESS SUNKEN. BATHROOM DAMP AND TILES HAD MILDEW MOULD ON THEM.DO I NEED SAY MORE

    3 of 3 people found this review helpful:

  • 6/10 Gary ( Group of work colleagues) 

    from Alyth , GB  on  June 28, 2008

    "Hotel was in a great location for us. Though didn't feel it perited the money we paid. Have said i would stay at this hotel again but would ask a few questions before commiting a booking." (97910390)

    Found some of the staff very unfriendly and when we enquired about no curtains in our bathrooms as one was looking straight into the middle of central station another had other windows facing theirs staff passed on to different departments within the hotel. Felt i could not put my light on in bathroom while having a shower in the evening as felt very intimidated.

    2 of 2 people found this review helpful:

  • 4/10 Anonymous ( Family with older children) 

    on  June 24, 2008

    Good position in city centre Very large room - well sound proofed

    Hotel in need of full redecoration - bathroom floor tiles loose - not good for walking on in barefeet. Breakfast very poor - cold, fatty - dining room poorly lit.

    3 of 3 people found this review helpful:

  • 2/10 Eileen ( Young couple) 

    from Leven , GB  on  June 24, 2008

    the location of the hotel was very good,with lots of shops and bars in the vicinty.

    the hotel was quite run down and was not worth £125 plus a £50 deposit for a room for damages,there wasnt much more damage to be done.we went to bed at approx 11.45 and were still awake at 3.0am listening to the club music from down below.

    3 of 3 people found this review helpful:

  • 8/10 Anonymous ( Group of work colleagues) 

    on  August 26, 2008

    Fantastic location, have stayed at this hotel on many occasion & the hotel is a perfect base. Power shower was excellent & the room was massive.

    Hotel, although clean is slightly dated.

  • 3/10 Mee foong ( Same sex couple) 

    from Kuala lumpur , MY  on  June 17, 2008

    "Glasgow a beautiful city...as for Quality Hotel - totally disappointed..." (97290689)

    1 of 1 people found this review helpful:

  • 2/10 Pauline ( Solo business traveller) 

    from Utrecht , NL  on  August 25, 2008

    "The stay was fine, despite of the hotel." (107275885)

    availability of rooms

    too many - this was no value for money, compared to many similar hotels around Europe. Staff, rooms, environment: everything was in bad shape. This is a pity, for Glasgow is a great town with many more opportunities. We were visiting as a group to research the Rennie Mackintosh legacy. The Quality Hotel is certainly no part of this!

  • 3/10 Mark ( Mature couple) 

    from Johannesburg , ZA  on  June 9, 2008

    "would not stay there again." (97430450)

    we could see that the hotel once was a grand lady but not any longer.locality good.

    lifts not working at all.had to carry our bags up to 4th floor with no help offered.my wife has limited lung function and could hardly breathe once we got to the top.room much smaller than expected with no air.lots of breakfast but most of the hot food lying in hot water.

    1 of 1 people found this review helpful:

  • 4/10 Sheila ( Mature couple) 

    from Cockermouth , GB  on  June 9, 2008

    "This hotel could be stunning. It is a lovely old Victorian Station Hotel, with a great central location, but it has been allowed to rot away, and the fixtures and fittings are old and tatty. Furniture and carpets in the rooms has been renewed, but the quality is fairly poor. We had a broken toilet seat, cigarette ends outside the bedroom window and the bath was dirty. Reception was unmanned much of the time, although staff were friendly. Very noisy at night, as the hotel is on a 'party' street! " (97882574)

    Stunning old Victorian hotel which has the most marvellous features.

    The hotel has the potential to be absolutely beautiful, but it needs a lot of money spent on it, to bring it up to a decent standard. The rooms have had new furniture, but the small points have been missed. Cigarette ends outside the window, dirty bathroom, loo seat broken.

    1 of 1 people found this review helpful:

  • 5/10 Gerard ( Group of work colleagues) 

    from Co clare , IE  on  August 18, 2008

    "overall impression was staff were overrun with problems and not able to cope.lack of leadership." (107264596)

    location and price

    no lifts working. some staff were rude and unhelpfull.

  • 3/10 Anonymous ( Solo leisure traveller) 

    on  June 6, 2008

    "Very average" (97406643)

    location

    hotel badly needs renovation particularly the hallways. Compared to Australian standards this hotel was very poor

    1 of 1 people found this review helpful:

  • 3/10 Eileen ( Family with older children) 

    from Oldmeldrum , GB  on  August 17, 2008

    "Would not stay at this hotel again and would certainly not recommend it to any of our friends. " (107217693)

    Poor decor in rooms with stained ceiling and wallpaper torn off the walls.

  • 4/10 Anonymous ( Group of adult friends) 

    on  May 21, 2008

    "With the fantastic rate we were given for this overnight stay, we were not expecting a 5 star experience, however we did not expect to get transported to what felt like the mid 70's. This hotel is so tired it is almost asleep! What must foreign travellers think of Scotland when they arrive at this hotel (and some paying over £120 a night!) From the black masking tape covering the joins in the carpert, of which there are 2 or possibly 3 different styles on the main staircase, to the scalding hot water in the shower. This essentially was not really a problem as due to the fact the shower had the speed and water capacity of a water pistol." (97900372)

    location and breakfast

    decor - in need of a refurb, bathroom facilities poor and again in need of an upgrade

    1 of 1 people found this review helpful:

  • 2/10 Amber g ( Group of adult friends) 

    from Billings, mt , US  on  April 15, 2008

    "I would take this hotel off your website." (97474639)

    The location was good

    Everything besides the location, it was dirty, the staff was rude.

    3 of 3 people found this review helpful:

  • 2/10 Dawn ( Family with older children) 

    from Airdrie , GB  on  August 9, 2008

    "RED RUM!STRAIGHT OUT OF "THE SHINING"" (107208236)

    location and nothing else!disgusting dirty hotel!

    too many too list.the "water not suitable for drinking" the mould on the walls,,need i go on!

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  May 15, 2008

    "This hotel is central to city centre. Room was comfortable and clean and staff were friendly and helpful." (97473715)

    I was upgraded to a suite, room was huge and very comfortable.

    If i'm being picky then bathroom is probably in need of a makeover

    1 of 1 people found this review helpful:

  • 4/10 Anonymous ( Mature couple) 

    on  August 7, 2008

    " it was alright but could be a lot better ,right in best part of glasgow" (107106090)

    good location

    could do with some general maintenance ie lifts not working,broken tiles in bathroom floor, a good clean

  • 3/10 Anonymous ( Mature couple) 

    on  August 7, 2008

    "We did receive help from the manager who accomodated us in another room we had no problem with." (107238085)

    Room was disgusting with sick down both sides of the bed, dampness in both the room and bathroom and with an overpowering damp smell throughout. This hotel has been badly neglected for a number of years and as such is more akin to a very poor hostel. Maybe backpackers could handle this but do not go if you are on a night out in Glasgow.

  • 3/10 Katherine ( Group of adult friends) 

    from Aberdeen , GB  on  May 9, 2008

    "There were smashed windows, dirty stained beds, limescale and rot EVERYWHERE in the bathroom, only 2 of the light fittings worked - it was just dreadful. Wallpaper coming away from the walls, corners of walls rotting away I could go on. The hotel should be aware that I have taken photographs and will be taking this further. DO NOT STAY AT THIS HOTEL. Despite its central location - there are many other hotels nearby." (97078043)

    Central

    Our hotel room could not have been more of a disappointment.

    1 of 1 people found this review helpful:

  • 4/10 Anonymous ( Group of work colleagues) 

    on  August 5, 2008

    "better quality elsewhere for that sort of money" (107118685)

    location

    in need of decorating and updating

  • 6/10 Anonymous ( Group of adult friends) 

    on  May 8, 2008

    "This is not a luxury hotel. It is perfectly located next to the central station building making it very easy to find. It is ideal for travelers using the train to and from Prestwick airport. The room was simple and clean. The furniture was adequate, but the bathroom looked a bit worn. Considering the price it was not too bad, however next time I would rather go for something a bit more up market." (97152386)

    Central location, easy access from train station

    The lift was out of order, room on the fourth floor. Loud guests late at night during the weekend. Spill in the reception area was not cleaned quickly.

    1 of 1 people found this review helpful:

  • 8/10 Jeff ( Solo business traveller) 

    from Durham , GB  on  April 30, 2008

    I have stayed at this hotel before. The best thing is its location - next to the central station.

    1 of 1 people found this review helpful:

  • 5/10 Anonymous ( Young couple) 

    on  April 16, 2008

    "We would not have stayed at this hotel if we realised that there were only smoking rooms available as we are non-smokers. The hotel needs updating but this has to be set against the reasonable prices which included breakfast." (97262217)

    very central, and very economical

    placed in a smoking room when no choice had been given when booking

    1 of 1 people found this review helpful:

  • 5/10 Gillian ( Family with older children) 

    from Dumfries , GB  on  April 15, 2008

    very central, good location

    Very run down building, our room was fine but corridors etc looked tired and in need of decoration. No atmosphere, lack of character.

    1 of 1 people found this review helpful:

  • 7/10 Linda ( Mature couple) 

    from Peterhead , GB  on  April 1, 2008

    it was central

    rooms ned to have some upgrading to take them up to date

    1 of 1 people found this review helpful:

  • 5/10 Colette ( Mature couple) 

    from Wigtownshire , GB  on  March 11, 2008

    "The hotel in general was tired and really needed urgent refurbishment , starting with a good carpet clean! Our wall paper was coming off the wall and bathroom tiles were only clean as high as the house-keeper could reach and the shower mixer valve was broken.The room was pretty cold even though the radiators were on." (97229083)

    Very central location.

    There was no parking, very difficult to find by car due to bus and taxi only streets.

    1 of 1 people found this review helpful:

  • 9/10 Margaret ( Mature couple) 

    from Manchester , GB  on  March 3, 2008

    "great value, clean, friendly staff, comfortable and relaxing." (97018524)

    1 of 1 people found this review helpful:

  • 5/10 Anonymous ( Solo business traveller) 

    on  January 26, 2008

    "I would have like to have known that the hotel is on a pedestrianised street; that the hotel has no parking facilities and is surrounded by a one-way road system. I chose this hotel becasue of its lesiure facilities. The door leading to the lesiure centre had a notice stating leiasue facilties closed until further notice. The receptionist said the facilities were open and gave me directions at street level, which were impossible to find.Another staff member gave me completely different directions on the second floor and to the left. Which were toatally wrong. A sign on the lift said press B for lesiure centre. The lift took me to the bowels of the hotelwhich was dirty, dank and no sign of the leisure faciliies." (97081134)

    Central

    Dirty, noisy, cold, no parking facilities.

    2 of 2 people found this review helpful:

  • 7/10 Anonymous ( Mature couple) 

    on  February 21, 2008

    "Our overnight stay was comfortable enough, however, there is no instructions in rooms on how to phone down to reception, I was not the only one who had to walk down three flights of stairs, (as lifts very slow)to arrange for room service, or articles that should be in room were not there. I had to do this twice. In fact no instructions in room for anything. On the whole, our stay was good." (97822937)

    The building is fantastic

    Could do with an uplift, however, i am aware this would be extremely expensive

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Family with older children) 

    on  February 8, 2008

    spacious, clean, comfortable and convenient location, aso friendly and well equipped

    1 of 1 people found this review helpful:

  • 6/10 Gordon ( Solo leisure traveller) 

    from Emsworth , GB  on  January 12, 2008

    "The web site implied that the hotel had been extensively refurbished. This was not the case and while clean enough the hotel was a bit of a disappointment. I was able to obtain a deal but would not have been happy to pay the full room price." (97896164)

    Very centrally situated

    General standard of rooms very basic. Extremely dim lighting throughout hotel.

    2 of 2 people found this review helpful:

  • 7/10 Anonymous ( Solo business traveller) 

    on  January 16, 2008

    The location is perfect, it is in the city centre

    The heating in the room was inadequate

    1 of 1 people found this review helpful:

  • 3/10 Anonymous ( Solo business traveller) 

    on  December 10, 2007

    "Parking nearby overnight cost £12! Hotel in need of refurbishment. No hot water in the morning...just a dribble of cold water from the tap and shower head." (97527476)

    Central to my requirements.

    Hotel requires work.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Group of adult friends) 

    on  July 25, 2007

    "Hotel is in great location, step off train in Central Station and just walk in door!! It is in centre of Glasgow with numerous pubs, restaurants and shops, shops right on doorstep. Staff very friendly and helpful. Being modernised at present but some areas very run down, particularly Leisure Centre." (97613630)

    Very convenient location, friendly staff

    Hotel is in process of modernisation and some areas very run down

    3 of 3 people found this review helpful:

  • 3/10 Anonymous ( Young couple) 

    on  June 20, 2007

    It was central

    The Hotel entrance, lobby and corridors were dirty and badly kept. It was very expensive for the quality of the accomadation and not what I was expecting. The room was clean, but very small. The corridor leading to the leisure centre was very dirty, dark. It is a great pity as the building is a part of Glasgows history. I am sorry to say that I would not recommend this hotel to anybody.

    3 of 3 people found this review helpful:

  • 6/10 Anonymous ( Other) 

    on  February 26, 2008

    very spacious rooms and clean

  • 7/10 Michael ( Solo leisure traveller) 

    from Highbridge , GB  on  June 16, 2007

    "Much as I enjoy staying at this wonderful victorian railway hotel, there are areas of the vast building as yet unrefurbished which are not pleasant or welcoming. I was unlucky enough to be allocated one of these rooms during my stay. The doors are ill-fitting and locks insecure (a traditional key means you are in an unrefurbished room here). The room was in a small court of rooms off the long corridor, and several of the rooms were disused junk stores. There was an unpleasant damp smell in my room which emanated from these storage areas. If only all of the rooms were up to the same standard this hotel would be perfect." (99901075)

    The hotel is perfectly situated for the railway station, and for all the amenities of the city centre.

    Some parts of the hotel are tired and in need of repair and refreshment.

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Group of adult friends) 

    on  December 30, 2007

    "still good value for money will do it again" (97005779)

    value for money very central location

    bit dated bathroom very old

  • 4/10 Anonymous ( Young couple) 

    on  November 24, 2007

    "Breakfast resturant dark and dirty.Lounge very bright and uncomfortable" (97642271)

    Very central and right at train station

    Hotel dirty and in need of lots of repairs and decorating

  • 6/10 Stephen ( Group of adult friends) 

    from Crumlin , GB  on  November 14, 2007

    location, price, ease of check-in and check-out

    lack of residents bar.

  • 2/10 Anonymous ( Family with young children) 

    on  November 8, 2007

    Location

    Very Strong bad odour in room when arrived. Windows painted closed so couldn't open (Fire). Bathroom door could not be closed jamed open. Continuous running bath tap that couldn't be switched of. TV reception very poor and didn't have digital tv restricted choice.

  • 4/10 Mathew ( Same sex couple) 

    from Dundee , GB  on  October 24, 2007

    "The accomodation was what I expected - for the price it really was fine; however, I do think that the hotel has the opportunity to become something quite special if it were sympathetically and appropiately rennovated. Whomever decided to install the air conditioning units with the exposed cables what were previously stunningly grand hallways really deserves to be (well...)" (97993166)

    Its a fantastic old building / location

    The rennovations that had been carried out were unsympathetic and the general state of repair was appauling

  • 8/10 Anonymous ( Mature couple) 

    on  September 29, 2007

    "The hotel is situated in the heart of the City next to the Rail Station. It has a lot of character, high ceilings and wide corridors. The ambience of the place takes one to another time while still being a modern hotel. We loved it." (97178545)

    It had a comfortable and modern feel about it while retaining some oldy worldy charm

    We were unable to get hot water into the shower head so had a bath instead

  • 7/10 Anonymous ( Mature couple) 

    on  July 30, 2007

    "I would stay here again because it was good value for money, its central to everything and right at the station, so its excellent for travelling to and from." (97849215)

    I liked the location as I was travelling by train and it still has some of the original features of a once grand hotel.

    The hotel needs a facelift, as the corridors smelled of damp and the leisure facillities were a bit tired.

  • 5/10 Anonymous ( Family with older children) 

    on  July 22, 2007

    "We arrived a little early and were so lucky that our room was ready. We stayed fore two days after wonderful ten days journey in the Highlands. The room was an en-suite Family room with bath & shower and it was big and comfortable. The service was all right but not very personal. We did not try the restaurant at the hotel and our friend advised us not to eat breakfast at the hotel and it was any way too expensive. We did not spend much time at the hotel the two days as we were using the time to shop and enjoying Glasgow. Unfortunately we cant recommend this hotel to other people and we would not stay again there until it will be renewed." (99090668)

    The size of the romm was big and comfortable

    The Hotel is a little outworn and even thou it was quite clean it looked like it was dirty because off all the stains on the old carpet and the smell you could feel on the hallway. The fleecy cover on the bed was dirty and smells bad and I had to remove it from the bed so that I could sleep. Time to change the cover!

  • 7/10 Anonymous ( Other) 

    on  June 30, 2007

    close to the amenities

    it was a bit tired looking

  • 3/10 Gerard ( Group of adult friends) 

    from Co dublin , IE  on  May 30, 2007

    "HOTEL NEEDS A REVAMP" (99991717)

    BREAKFAST

    TOP FLOOR WHEN YOU GOT OUT OF LIFT COULD SMELL MOULD AND DAMP LIFTS WERE SLOW

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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